About Pharos Remote

The Pharos Remote application allows remote management of printing and user administration by administrators and staff members. Using Pharos Remote, users with the appropriate role can remotely manage user accounts and printing including:

Viewing print jobs
Moving print jobs to a different Print Group
Moving printed jobs to a different printer
Releasing print jobs
Releasing password protected jobs
Deleting print jobs
Reprinting print jobs
Creating user accounts
Crediting and debiting user balance

Pharos Remote Contexts

The functions that Pharos Remote offer change depending on the role of the person logged on. For example, when an user with Administrator role logs on, only items that the Administrator has access to will be displayed in the Context Tree. The following contexts are used for managing Pharos Remote:

Users

Accounts, where you can manage user accounts.

Output Management

Overview, where you can view the print environment configuration.

Job Management

Queued Jobs, where you can view and release print jobs waiting in the Secure Release Print Groups.
Printed Jobs, where you can manage printed jobs.

System

Transactions, where you can view all transactions recorded in the Pharos Database.
Alerts, where you can see a record of all system problems that occur.

Pharos Print Center includes remote administration features (like Pharos Remote). For more information, please refer to the Print Center Help (accessed by pressing F1 on the Print Center logon screen) or the Pharos Print Center Guide in the Pharos Community.